Terms of service

Agreement

By using this site or engaging Relay for services, you agree to these terms. If you do not agree, do not use the site or our services.

If we sign a separate written agreement for client work, that agreement controls where it conflicts with these terms.

Who we are

Relay provides digital marketing services for roofing companies in the Colorado Front Range and the Western U.S. Contact:[email].

Website use

You agree not to:

• Use the site in any way that breaks the law or harms Relay, our clients, or others
• Attempt to access systems or data you are not authorized to access
• Scrape, copy, or misuse site content for competing services without permission
• Introduce malware or interfere with site operation

The site, including text, design, and branding, is owned by Relay or our licensors. You may view it for your own business evaluation. You may not republish or resell it without written permission.

Services

Relay runs marketing systems for roofing companies, from getting found to answering leads fast enough to win work. Specific scope, deliverables, and pricing are defined in your proposal or service agreement, not on this page alone.

We work with roofing companies only. Where we offer territory exclusivity, it applies as described in your agreement.

Month-to-month terms

Unless your written agreement says otherwise, client relationships are month to month. You may cancel with reasonable notice as stated in your agreement. We may also end a relationship if fees are unpaid, if work cannot continue safely or lawfully, or if the fit is no longer right for either side.

Client-owned accounts and assets

We build in your name. Ad accounts, websites, phone numbers, and related assets set up for your business belong to you, subject to any third-party platform terms. When you leave, we cooperate in a reasonable handoff of access and materials we control, as described in your agreement.

Your responsibilities

You agree to:

• Provide accurate information about your business and market
• Respond to us in a reasonable time when we need approvals or access
• Follow applicable laws in your own sales, licensing, and job practices
• Pay agreed fees on time
• Use any tools, logins, or materials we provide only for authorized purposes

Fees and ad spend

Service fees are billed as described in your proposal or agreement. Ad spend, when applicable, is billed separately to accounts you own unless your agreement states otherwise. You are responsible for platform charges, taxes, and third-party costs tied to your campaigns.

No guaranteed results

Marketing results depend on your market, offer, sales process, season, competition, and many factors outside our control. We do not guarantee a specific number of leads, calls, or booked jobs. Any examples or projections are estimates, not promises.

Confidentiality

Each side may receive non-public business information from the other. We will use reasonable care to protect confidential information and share it only as needed to perform the work or as required by law.

Disclaimer

The site and any general information on it are provided as is, without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement.

Limitation of liability

To the fullest extent permitted by law, Relay will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or business, even if we were advised of the possibility.

Our total liability for any claim arising out of the site or services will not exceed the fees you paid Relay for the services giving rise to the claim during the three months before the event, unless a higher limit is required by law or stated in your written agreement.

Indemnity

You agree to defend and hold Relay harmless from claims arising out of your business operations, your content, your misuse of the site, or your breach of these terms, except where caused by our intentional misconduct or negligence.

Governing law

These terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules. Disputes will be brought in the state or federal courts located in Colorado, unless we agree otherwise in writing.

Changes

We may update these terms from time to time. We will revise the date at the top when we do. Continued use of the site after an update means you accept the revised terms.

Contact

Questions about these terms? Email [email].