Answer every roofing lead before it goes cold
You already paid to make the phone ring. The job is won or lost in what happens next. A homeowner reaches out, a few minutes pass, and if no one gets back to them, they call the next roofer on the list. Relay makes sure that never happens to you.
The problem
This is the leak almost every roofing company has and almost no agency fixes. Leads come in during a job, after hours, on a Saturday, in the middle of a storm, and they sit. By the time someone follows up, the homeowner has already booked someone else. It isn't a lead problem. It's a response problem, and it's costing you jobs you already paid to win.
The math
The average roof replacement runs about $10,000, and higher in storm country. Lose just two leads a week to a slow response, and that's $20,000 a week walking down the street to the roofer who called back first. Over a season, that's the difference between a full schedule and idle crews.
What we do
- Every lead that comes in, by form, by call, day or night, gets a fast, real response while the homeowner is still paying attention
- Nothing sits. Nothing slips through. The lead you paid for actually becomes a conversation, and conversations become booked jobs
What's included
- Instant response to every web lead and every missed call
- Fast, real follow-up that keeps going until you connect
- After-hours and weekend coverage, so storm-season leads never sit
- Lead tracking, so nothing falls through the cracks
- Built into every Relay package, because it's the part that wins jobs
Why Relay
Speed to lead is the thing we were built around. Other agencies sell you more leads and leave the follow-up to you. We make sure the leads you already have get answered fast enough to win, and we put our name on what happens after the lead comes in, not just on getting you more of them. It runs on every plan, including the entry tier, because it's the difference between paying for leads and booking jobs.
Common questions
- How fast is "fast"?
- Fast enough to reach the homeowner while they're still looking, which in practice means within minutes, not hours. The first roofer to respond usually wins the job.
- Does this replace my office staff?
- No. It backs them up. It catches the leads that come in when your team is on a roof, on another call, or off the clock, so nothing waits until tomorrow.
- What happens to leads that come in after hours?
- They still get a fast, real response. Storms don't keep business hours, and neither does this.
- Do I have to switch how my team works?
- No. We fit around how you already operate and make sure no lead gets dropped in the gaps.
The whole race
Every service is one leg of the same system. Most agencies run one and hand you the rest. Relay runs all five.
Stop losing the leads you already paid for
We'll show you where leads are slipping through right now, and what it would take to win them back.